Cancellation policy

Order Cancellation Policy

You may request to cancel your order only if it has not yet been processed or shipped.

How to Cancel

• Contact us as soon as possible at painexya@gmail.com

• Include your order number and request for cancellation

• If the order has not yet shipped, we will cancel it and issue a full refund

Orders That Cannot Be Cancelled

Orders cannot be cancelled if:

• The order has already been processed

• The order has already been shipped

• A tracking number has been issued